FAQs

“I never want to share my car with people, or if I do, I’ll just wait until the Tesla Network allows me to do so.”

There is no obligation to share your vehicle with others when you connect to Carmiq. Carmiq plans to release a robust feature set that enhances many components of owning the car, but everything is optional. For example, you may just want to have your vehicle’s activity history being recorded for you, but don’t want to leverage Carmiq’s insurance, tire, parking, or sharing features, and that’s perfectly fine. However, if you are curious about how much revenue your car could generate on either Carmiq or the Tesla network, we will be able to look at your individual vehicle and provide you with estimations.

The standard Tesla app is great for viewing basic real-time information and issuing commands, such as seeing your current state of charge, adjusting your charge limit, and unlocking your car. However, we believe that the opportunities that emerge from the connectivity of your Tesla extend far beyond these basic features. Carmiq’s goal is to leverage this connectivity to simplify the entire ownership experience, starting from when you order the car and are in the process of securing financing/insurance, to when your tires need to be rotated or change, to when you are out of town and want to make money with your car. You will also be able to do everything you can on the Tesla app through Carmiq, so you won’t have to switch back and forth.

Carmiq will only inform you of service opportunities if we believe they will be beneficial to you, and you have explicitly stated that you would like to be contacted. For example, we will never let insurance companies contact you unless they are able to provide you with a better rate than what you are currently paying. Every Tesla owner is different and has a different set of challenges, so we understand that not every service or feature will be valuable to everybody, and will never coerce people into taking actions we do not believe are net-positive.

Third-party apps have historically been known to result in drain on the battery because they query the vehicle with a frequency that delays, or prevent, the vehicle from entering the “sleep” state. This happens because a query of the data when the car is awake will result in a reset of the sleep countdown timer. However, once the car enters this sleep mode, querying the data does not wake it up again. At Carmiq, we have optimized our polling frequency to prevent disturbing the vehicle’s natural cycle. We want to identify phantom drain, not cause it.

Tesloop is never able to view or share your account credentials. When you enter your credentials in the Carmiq sign-up portal, they are verified by Tesla, who then grants us a “token” to access the data-stream from your car. This process known as OAuth is the same as when you use your Facebook account to sign up for an app or service. The actual service never has access to your Facebook credentials. Additionally, if your Tesla account password is modified, we lose access to the Token.

Currently, only Tesla owners can connect their cars. However, more and more companies are rolling out “connected cars”, and Carmiq will support these as well. However, even if you don’t own a compatible car, you can still sign up and participate by renting vehicles or offering services.

Tesloop is the first Tesla-based mobility service for consumers. Tesloop has been offering city-to-city shared-car transportation and rentals in Teslas, and has received the highest consumer ratings of any transportation system. Tesloop currently manages an expanding fleet of Model X, Model S, and Model 3 vehicles in Southern California which are connected to Tesloop’s data management system. Tesloop leverages the low cost of electric vehicles along with the optimizations enabled by continuous vehicle data feeds. Tesloop focuses on an amazing travel experience, whether you are being driven or driving yourself. We believe traveling in a safe, productive, and sustainable way should be an experience that’s truly inspiring from booking to driving.

For Owner’s in the United States only:

For vehicle miles accrued during a Carmiq rental, the vehicle owner may deduct 54.5 cents per mile from owner’s taxable income

NOTE: You should only submit miles which were driven under Carmiq’s use and exclude the miles from your personal use. Tesloop & Carmiq do no claim to be tax experts. Please consult with your tax professional.

Our financing partner for Carmiq is Sutton Leasing. The amount due at signing and downpayment to be disclosed when Sutton or your financier runs your credit. At the end of your lease, you will be able to take ownership of your Tesla. If you don’t want it at that time, Tesloop may purchase it from Sutton or your financier.

Note: This combines the benefits of a lease and ownership (no upfront tax)

When your vehicle is being actively rented on the Carmiq Fleetshare program it will be insured through our insurance partner Farmers insurance.

If your vehicle is involved in a collision and has been severely damaged, we will try to find you a replacement vehicle similar to your vehicle model and year. If the damage is cosmetic and its still safe to drive your vehicle, you may file for a reimbursement for the repair cost.

Yes, you can. You will receive listing bonuses for each day listed, and rental compensation for days your car is rented out. Monthly compensation estimates will soon be available for various geographies.

The Fleetshare program allows you to rent your vehicle to others in the network. In certain geographies, concierge service is available, which provides a hands-off experience for the roles of vehicle inspection, cleaning, and management. In California, Tesloop is providing concierge services. In other geographies, owners must take on the management of these tasks.

We provide you with Safety alerts (such as Speeding Alerts), Vehicle History Recording (soon to be moved onto the blockchain for immutability), registration and Tax Reports.

Carmiq will never sell your data unless you have specifically and explicitly opted into a program that offers you benefits for doing so. Carmiq will not share your personal data until you specifically authorize it, and will only share non-personal info in an effort to serve the interests you have specified. You own your data. You control your privacy. Carmiq acts on your behalf according to your authorizations.

Your privacy is our utmost priority. Please refer to our privacy policy and if you have any questions, feel free contact us at carmiqhelp@tesloop.com and we’ll answer all your concerns.

Carmiq Connection creates no obligations of any type towards its users. You are welcome to use only the components of the program that match your needs. You can opt out at any time, and you own your own data.

Yes. Enlisting your vehicle earlier will enable higher benefits in the future, as your vehicle will have the benefits of economic seniority. By connecting your vehicle before Oct 31, 2018, you will get the service and economic benefits of our Elite status membership for 2 years, as well as a signup bonus.

You have to be at least 18 years old and must have a valid driver’s license to join Carmiq.

Carmiq is currently running in an early beta mode, with an initial target of select geographies in California. However, any Tesla owner in the world can enlist their vehicle in the program. Certain services will be regional and others will be global.